Terms of Service
These terms apply when you use Family Hub Connect, a secure family document management and AI-assisted document organization service operated by AI Procure-Bridge. Please read them carefully. Version 2026-09-11-1.
Some items below are marked Legal Review Required. Those items are not yet finalised and are not presented as final legal terms.
1. Who we are
The service is provided by AI Procure-Bridge, a sole proprietorship / individual business based in Kakinada, Andhra Pradesh, India. Our initial commercial market is India.
2. Account registration and security
You need an account to use the service. You must give accurate registration details and keep them up to date. You are responsible for keeping your password confidential and for everything done through your account. Tell us at support@aiprocurebridge.com if you believe your account has been used without your permission.
3. Families, Family Admins and family members
The service is organised around families. The person who creates a family becomes its Family Admin. A Family Admin can invite people, manage roles and permissions, manage the subscription, and delete the family and all of its documents. Deleting a family removes its stored files and records and cannot be undone.
A Family Admin is responsible for who they invite and for the access those people are given. Family members can see the documents and information shared within that family according to the permissions set for them. You may create or belong to more than one family; each family is kept separate from the others.
4. Your documents and content
You are responsible for the documents, images, notes and other information you upload, including having the right to upload them and to share them with your family members. Do not upload content you are not allowed to store or share.
5. Ownership of your content
You keep ownership of everything you upload. We do not claim ownership of your documents or the information in them.
6. The permission you give us
You give us a limited permission to host, store, back up, transmit, display and process your content, and to send document content to the AI providers described below, solely to operate and provide the service to you and your family, to keep it secure and to meet legal obligations. We do not use this permission for unrelated purposes.
7. Document storage and management
Documents are stored in private storage and are accessible only through your family account. Storage, file size and monthly upload allowances depend on your plan. Details of where and how data is stored are described in our Privacy & Data Policy.
8. AI-assisted organization and analysis
The service can read uploaded documents to suggest titles, categories, dates, amounts and follow-up activities, and can answer questions about your documents. To do this, document content is sent to our AI provider infrastructure for processing. AI output can be incomplete, inaccurate or wrong.
9. Human review is required
AI suggestions are drafts. Nothing extracted or suggested by AI is applied to your records until a person in your family reviews and confirms it. You are responsible for checking AI output before relying on it.
10. AI output is not professional advice
The service and its AI features are an assistance feature only. They do not provide financial, investment, legal, tax, medical, insurance or any other professional advice. AI Procure-Bridge is not a financial adviser, investment adviser, legal adviser, tax adviser, medical provider, insurance adviser, KYC provider or regulated financial intermediary. Do not make financial, legal, tax, medical, insurance or other important decisions based on AI output. Always check the original document and consult a qualified professional.
11. Acceptable use
Use the service lawfully, for your own family's document management, and in a way that respects other people's privacy and rights.
12. Prohibited activities
- Uploading unlawful content, or content you have no right to store or share.
- Trying to access another family's data, accounts or files.
- Probing, scanning, overloading or interfering with the service or its security.
- Bypassing plan limits, subscription checks, usage counters or access controls.
- Reselling, reverse engineering or copying the service.
- Automated bulk use or scraping beyond normal family use.
- Uploading malware or attempting to disrupt other users.
13. Subscription plans and plan limits
Storing documents and using AI features require an active paid family plan. One subscription covers the whole family. Each plan has published limits for documents per month, AI document reads per month, AI questions per month, total storage and maximum file size. These limits are enforced by the service. When a limit is reached, the related action is blocked until the next billing period.
Without an active subscription you can still sign in and view the application, but you cannot upload documents, use storage or use AI features.
14. Billing and payments
Subscription prices are shown in your family's currency before purchase and are charged for the monthly or annual period you select. Payments are processed by our payment provider, Razorpay. We do not store your full card details. Your payment is also subject to the payment provider's own terms.
15. Cancellation
You can cancel your subscription at any time from the Billing page. Cancellation takes effect at the end of the billing period you have already paid for. Until then your plan continues to work normally. After that, paid features such as uploads and AI stop, and your existing records remain visible unless you delete them.
16. Refunds
The application supports cancellation at the end of the applicable billing period. No refund entitlement is currently stated or offered.
[LEGAL REVIEW REQUIRED — REFUND POLICY]
17. Service availability and interruptions
We work to keep the service available, but we do not promise uninterrupted or error-free operation. The service can be unavailable because of maintenance, updates, provider outages or events outside our control. We do not currently offer a service level agreement or uptime guarantee.
18. Export and deletion
You can export your family data and download your documents from within the application. A Family Admin can delete individual documents or the entire family, which removes the stored files and related records. Copies may remain in routine backups for a period, and some records may be kept where required for legal, accounting or security reasons.
19. Relationship with the Privacy & Data Policy
Our Privacy & Data Policy explains what data we collect, where it is stored, how it is protected and how it is deleted. It forms part of these terms. If there is a conflict about data handling, the Privacy & Data Policy applies.
20. Third-party service providers
We rely on third parties to run the service, including cloud hosting and database infrastructure, AI model processing, payment processing and transactional email delivery. These providers are listed in the Privacy & Data Policy. Their availability and their own terms can affect the service, and we are not responsible for their acts or omissions beyond our own reasonable control.
21. Intellectual property
The service, including its software, design, branding and content we provide, belongs to us or our licensors. You may use it only as allowed by these terms. Your own uploaded content remains yours.
22. Security limitations
We use access controls, private storage, encrypted connections and family-level isolation to protect your data. No online service can be completely secure, and we do not claim that the service is fully secure, nor do we claim any certification or regulatory compliance status that has not been independently verified.
23. Suspension and termination
We may suspend or terminate an account or family that breaches these terms, is used unlawfully, puts the service or other users at risk, or has unpaid amounts. Where it is reasonable to do so, we will tell you first. You may stop using the service and delete your family at any time.
24. Changes to the service and to these terms
We may add, change or remove features and may update these terms. When we make a material change to these terms, we will publish a new version and ask you to accept it before you continue to use the service. Continuing to use the service after acceptance means the new terms apply.
25. Warranty disclaimer
The service is provided "as is" and "as available". To the extent permitted by law, we make no warranties of any kind, express or implied, including fitness for a particular purpose, accuracy of AI output, or uninterrupted availability.
26. Limitation of liability
[LEGAL REVIEW REQUIRED — LIABILITY LIMITATION OR LIABILITY CAP]. No liability cap or exclusion is stated here until this legal and business decision is made.
27. Indemnification
[LEGAL REVIEW REQUIRED — INDEMNIFICATION WORDING]. The specific wording requires a legal decision and is not stated here.
28. Governing law and disputes
[LEGAL REVIEW REQUIRED — GOVERNING LAW AND JURISDICTION]. No governing law, jurisdiction or dispute-resolution process is stated here.
29. Contact
For questions about these terms, your account or billing, contact us at support@aiprocurebridge.com.
These terms describe how the service currently works. They are not legal advice and are not a guarantee of absolute security. Items marked Legal Review Required are still to be completed.